Saber Healthcare Guarantees 99.9% SLA With SolarWinds Service Desk in IT and Over a Dozen Other Departments

Assisted living org reduces software spend by expanding SolarWinds Service Desk company-wide.

Publish Date: 11/2/2022
Case Study

The IT department at Saber Healthcare is critical to the healthcare of patients. Ensuring it’s always available, even if an extreme weather event such as a hurricane is forecast on the eastern seaboard, isn’t just “mission-critical”; people’s health and well-being depend on it.

To minimize downtime and provide the best possible service to their customers, Saber Healthcare chose SolarWinds® Service Desk. As a native cloud-based solution built on AWS® and leveraging their worldwide data centers, updates and maintenance would be handled entirely by SolarWinds and occur automatically. Equally important, Service Desk would handily meet Saber Healthcare Group’s scalability and availability requirements with its industry-leading 99.999% uptime.
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